Features
Collect
Monitor
Engage
Efficient collection process
For any collection process to excel, convenience for customers is paramount. A process that scores high on the convenience scale often yields a higher collection rate. At Zaige, we've identified and optimized five critical factors that define a seamless collection experience
01
Access
We pride ourselves on offering a completely digital signup process. There's no hassle of traditional paperwork or the need for a physical card.
02
Application
Our platform is fully integrated with Messenger. Given that Messenger is the most widely used messaging platform in the Philippines with a monthly user base of 98 million, it offers unparalleled accessibility.
03
Registration
Our registration process is swift and straightforward, requiring just two key data points from customers. The entire process, from registration to verification, is designed to be completed in approximately 2 minutes.
04
Verification
We employ an OTP (One-Time PIN) system. This ensures that the provided mobile number is valid and active, thereby enhancing the integrity of our collection process.
05
Cost
Signup process for customers is entirely free of charge. By eliminating costs, we've made it even more appealing for customers.
Data driven insights
Harnessing customer data to understand and enhance the customer journey. We meticulously track key metrics such as purchase frequency, initial visitation, most recent transactions, expenditure, loyalty point accumulation, and more. This in-depth analysis allows us to categorize customers into segments
Multi-channel engagement
At the core of our strategy is a deep understanding of customer segmentation, allowing merchants to craft targeted promotions, from discounts to VIP rewards, tailored to their unique needs. By leveraging various engagement channels, such as SMS, email, and social media, we cultivate trust and ensure consistent brand interactions. This approach not only strengthens the merchant-customer bond but also nurtures lasting relationships, transforming customers into brand enthusiasts.
