Effective date: 09 October 2026
Who is responsible for your information
ZAIGE DIGITAL MARKETING SERVICES (brand: Zaige) is owned by Jun Rex Duran Bungabong and based at Maslog, Sibulan, Negros Oriental, Philippines.
DTI Business Name No. 3989055 (valid 08 Jan 2024 to 08 Jan 2029). Business Permit No. 2026-0704620000-1319, Municipality of Sibulan (valid until Dec 31, 2026).
We process personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules, and applicable National Privacy Commission guidance. Send privacy requests to [email protected].
Information we collect
- Contact and account information you provide, such as your name, email address, phone number, and account details.
- Purchase and subscription records, such as the product purchased, payment date, amount, transaction reference, payment status, and billing cycle.
- Information you submit when requesting support, booking a consultation, or using our courses, software, and services.
- Technical and usage information needed to operate and secure our websites and services, such as device and browser information, IP address, and activity records.
Software products may provide additional notices describing product-specific information they process. Please review those notices before submitting information, and avoid including other people's personal or sensitive information unless you are authorized to do so.
Why we use information
We use information to provide purchases and account access, manage subscriptions, process and reconcile payments, deliver support and business services, maintain security, prevent fraud, improve service performance, and meet legal obligations.
We process information where necessary to perform our agreement with you, meet legal obligations, or pursue legitimate interests that do not override your rights. Where consent is required, we ask for it and allow you to withdraw it.
Payments and service providers
Payment data is handled securely by PayMongo. We never store full card numbers. PayMongo and your payment provider process payment information under their own privacy notices and applicable requirements.
We may share the minimum information needed with providers supporting payment processing, hosting, course delivery, communications, and our software services, or when disclosure is required by law. Where a provider processes information outside the Philippines, applicable data protection safeguards are required.
Cookies and embedded content
Our websites may use cookies and similar technologies for essential functions and service performance. Embedded services, such as videos and booking calendars, may process information under their own privacy notices. You can manage cookies through your browser settings; blocking essential cookies may affect functionality.
Retention and security
We retain personal information only for as long as needed for the purpose for which it was collected, including delivering services, maintaining necessary transaction records, resolving disputes, and meeting legal retention requirements. When no longer required, information is securely deleted or anonymized.
We use reasonable organizational, physical, and technical safeguards appropriate to the information we process, including limiting access to authorized persons. No online system can guarantee absolute security.
Your rights
Subject to applicable law, you have rights to be informed, access your information, correct inaccurate information, object to processing, request erasure or blocking, obtain data portability where applicable, and seek compensation for damage caused by unlawful processing. You may withdraw consent where processing relies on consent and file a complaint with the National Privacy Commission.
Email [email protected] to exercise your rights or ask a privacy question. We may request proportionate information to verify your identity before acting on a request. We will explain any legal reason that prevents us from fully granting a request.
Updates
We will publish changes on this page and update the effective date. Material changes will be communicated where required by law.